Returns & Exchanges

At Koh®, we want you to be completely satisfied with your home cleaning and organization essentials. If you are not 100% happy with your purchase, you can return your items within 30 days of delivery for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all components and accessories are included to prevent damage during transit.

3

Label and Ship

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing